9 x Inbound Travel Customer Service Agents

Job Title: 9 x Inbound Travel Customer Service Agents
Contract Type: Permanent
Location: Sydney
Salary: $60,000-$65,000 plus Super
Reference: 886513
Contact Name: Alex O'Neil
Contact Email:
Job Published: August 19, 2019 10:31

Job Description

MAYDAY is excited to be recruiting for a brand new Inbound Travel Customer Service team within a global organisation with a passion for innovation and technology. 

These opportunities are a  unique chance to move into two glamourous industries, travel and tech!

What's in it for you?

  • Joining a brand new team means an opportunity to make your mark and influence the establishment of this new exciting product
  • A varied role that ensures no two days are the same
  • Work for a company that will really stand out on your resume
  • Enjoy coming to work – working with a supportive, proactive professional team
  • Opportunity to learn and expand your existing skillset 
  • Work with respected managers   
  • Modern offices with harbour views - only 2 minutes’ walk from busy city train station 
  • Start date in September 
  • Both daytime and night shifts available - Opportunity to work from home if able to commit to nightshifts 
The role is varied and includes the following duties;
  • Researching the web and social media on specific travel destinations
  • Booking travel arrangements and excursions for existing customers
  • Responding to customer queries via webchat and email
  • Fast, accurate work with excellent attention to detail 
  • Problem-solving as often queries will be unique and require you to think outside the box
The perfect candidate will have:
  • Strong technical ability - able to pick up new systems quickly
  • A love for travel and social media 
  • Good tenure in a customer service role 
  • Exceptional customer service skills and enjoy going above and beyond
  • This is a permeant opportunity so must have full working rights
  • Be open to working varied shifts 
These roles will get snapped up quickly so if it sounds of interest then please click the apply button today.