Call Centre Agent

Job Title: Call Centre Agent
Contract Type: Contract
Location: Sydney
Salary: $30 per hour + super
Start Date: 2nd November 2020
Reference: 1036309
Contact Name: Emily Doody
Contact Email:
Job Published: October 23, 2020 09:01

Job Description

MAYDAY Recruitment are keenly seeking people-centric candidates who love to help find solutions for a wide range of customers. Be engaged in a positively challenging role, within a supportive and enjoyable team environment.

What’s in it for you?
  • ASAP start –  Monday 2nd November
  • Learn new systems and skills with great training
  • Award-winning culture - warm and friendly co-workers who are passionate about their role and operate as a team
  • $30.00 per hour plus Super
  • Monday to Friday only shifts between 7am-7pm - 35 hours/ week
  • You will work the same shift time-slot for 1 month before changing
  • Enjoy a varied role where you are able to take on new, exciting challenges as they arise
  • Offices are based in Lithgow 
The Role:
  • Engaging role where you will assist customers via multiple mediums such as phone, email, online click-to-chat and more
  • Have quality conversations with consumers and business professionals who are seeking to understand products, processes and systems
  • Resolve queries in a professional, friendly manner, and direct for how to find further information
  • Action administrative tasks
  • Keep records updated for each interaction
  • Share ideas for process improvement as they arise
The Ideal Candidate:
  • Must be able to pass a police check
  • Is able to start 2nd November  
  • Experience in any type of customer service role
  • Loves working in a fast-paced, problem-solving environment
  • Is available to work  between the hours  7am -7pm rotating roster (7 hours a day) for 3 months
If this sounds like a role you’d feel great in, please apply now or contact Jaz on 0478 042 674.

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