Claims Consultant | Melbourne CBD
| Job Title: | Claims Consultant | Melbourne CBD |
| Contract Type: | Permanent |
| Location: | Melbourne |
| Industry: | |
| Reference: | 847409 |
| Contact Name: | Kelly |
| Contact Email: | kelly@maydayrecruitment.com |
| Job Published: | July 02, 2019 13:00 |
Job Description
What’s in it for you?:
- Join an established continuously growing company, that has a genuine desire to build caring and collaborative relationships
- Supportive team culture
- Extra paid day off each month
- Beautiful CBD location
- $65,000 - $70,000 Package
- Permanent role
- Excellent training provided by an inspiring Manager!
- Prior experience in liaising with clients and customers regularly via phone calls and emails
- Key competencies around making pivotal decisions
- Exceptional verbal and written communication skills
- Ability to be proactive and use initiative
- Customer focused – with genuine desire to help people
- Proficient in Microsoft Office suite
- High attention to detail, and excellent time management
- Insurance or claims experience would be preferred but not essential
- Manage a portfolio of general insurance claims, with a personal, hands-on approach
- Make liability decisions
- Authorise payments within delegated limits
- Organise efficient claims rehabilitation and technical strategy to support safe early return to work, and mitigate claims cost leakage
- Participate in weekly claims strategy workshops
- Coordinate all investigations and legal referrals
- Communicate and interact with clients, support agencies and others to monitor and assess the progress of claims, and facilitate settlement
- Prepare all necessary forms, records and documentation, to include statistical analyses and reports, for all claims assigned, as required by various regulatory agencies.
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