Claims Consultant | Melbourne CBD

Job Title: Claims Consultant | Melbourne CBD
Contract Type: Permanent
Location: Melbourne
Reference: 847409
Contact Name: Kelly
Contact Email:
Job Published: July 02, 2019 13:00

Job Description

MAYDAY Recruitment is excited to be searching for a Claims Officer to join a well-established and continuously growing company based in the Melbourne CBD.  Benefits include; progression opportunities, an additional day off each month and lovely supportive team culture.

What’s in it for you?:
  • Join an established continuously growing company, that has a genuine desire to build caring and collaborative relationships
  • Supportive team culture
  • Extra paid day off each month
  • Beautiful CBD location
  • $65,000 - $70,000 Package
  • Permanent role
  • Excellent training provided by an inspiring Manager!
The ideal candidate will have:
  • Prior experience in liaising with clients and customers regularly via phone calls and emails
  • Key competencies around making pivotal decisions
  • Exceptional verbal and written communication skills
  • Ability to be proactive and use initiative
  • Customer focused – with genuine desire to help people
  • Proficient in Microsoft Office suite
  • High attention to detail, and excellent time management
  • Insurance or claims experience would be preferred but not essential
The role will include, but not limited to: 
  • Manage a portfolio of general insurance claims, with a personal, hands-on approach
  • Make liability decisions
  • Authorise payments within delegated limits
  • Organise efficient claims rehabilitation and technical strategy to support safe early return to work, and mitigate claims cost leakage
  • Participate in weekly claims strategy workshops
  • Coordinate all investigations and legal referrals 
  • Communicate and interact with clients, support agencies and others to monitor and assess the progress of claims, and facilitate settlement
  • Prepare all necessary forms, records and documentation, to include statistical analyses and reports, for all claims assigned, as required by various regulatory agencies.
If this fits your skills and experience and sounds like a job you'd love, please click the button and submit your resume to apply now.