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Claims Officer - Property - Home & Contents

Job Title: Claims Officer - Property - Home & Contents
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $65,000 + super
Reference: 858402
Contact Name: Kelly
Contact Email: kelly@maydayrecruitment.com
Job Published: September 18, 2019 16:00

Job Description

One of Australia's largest and well known Insurance providers is looking for experienced Property Claims Consultants for various skill levelled roles, to permanently join their large department.

These roles are imperative as this company continues to grow and develop to remain as a world renowned provider. 

What’s in it for you:
  • Join an established continuously growing company, that has a genuine desire to build caring and collaborative relationships
  • Supportive team culture
  • Join one of Australia’s leading insurance companies
  • Beautiful Parramatta Location
  • $65,000 + super
  • Flexible working hours
  • Earn up to 10% bonus
  • Huge opportunities for career development
The role:
  • To ensure a smooth and effective customer claims experience
  • Assess property claim damage either on-site or desk based
  • Build effective working relationships and negotiate where appropriate with policyholders and repairers
  • Managing claims to a prompt resolution using appropriate external specialists to achieve settlement outcomes efficiently, effectively and ethically, in the company’s favour
  • Receiving all customer calls and enquiries 
  • Lodging and assessing claims as they come in
  • Fielding calls and information to assist as quickly as possible and refer to the next step
  • Manage and resolve issues with other parties or customers and if necessary follow dispute resolution process
The ideal candidate will have:
  • 12 months prior experience within property or home & contents or travel claims
  • Ability to be proactive and use initiative
  • Customer focused – with genuine desire to help people
  • Proficient in Microsoft Office suite
  • High attention to detail, and excellent time management
If you are looking for a new permanent opportunity and have the skills required for this role, please apply immediately.