Dispute Resolution Manager

Job Title: Dispute Resolution Manager
Contract Type: Permanent
Location: Sydney
Salary: $80,000 - $95,000 plus 10.5% Super
Reference: MR1039272
Job Published: November 05, 2020 16:45

Job Description

MAYDAY Recruitment are excited to be searching for a Dispute Resolution Manager to join a family feel, progressive and continuously growing Insurance organisation based in Sydney CBD.

What’s in it for you?
  • Join an established company that has a genuine desire to build caring and collaborative relationships
  • Numerous opportunities for growth, development and internal movement available
  • Supportive team culture
  • Beautiful CBD offices
  • Great remuneration on offer - $80,000 - $95,000 + 10.5% Super
  • Earn above market rate Superannuation (10.5%)
  • 12 month contract role with the potential to extend
The ideal candidate will have:
  • 1-2 years minimum Dispute Resolution experience ideally within Insurance
  • Exceptional verbal and written communication skills
  • Ability to be proactive and use initiative
  • Customer focused – with genuine desire to help people
  • Proficient in Microsoft Office suite
  • High attention to detail and excellent time management
The role will include, but not limited to: 
  • Full case ownership of end to end complaints
  • Conduct and investigate complaints to progress to a resolution
  • Analyse claim documentation and correspondence to interpret policy coverage
  • Liaise with internal and external stakeholders of all levels including medical professionals, travel service providers and AFCA
  • Make provisional decisions as to whether compensation is due to the customer
If this sounds your next role, please click the link to apply. Call Kelly at MAYDAY Recruitment on 0466 028 894 with any questions.