Customer Service
| Job Title: | Customer Service |
| Contract Type: | Contract |
| Location: | Sydney |
| Industry: | |
| Salary: | $28.38per hour + Super |
| Reference: | 942380 |
| Contact Name: | Hannah |
| Job Published: | February 16, 2020 12:15 |
Job Description
What’s in it for you?
- Great work/life balance, by working a 36.25-hour week, working shift patterns between 8am-8pm (and 8am – 1.30pm on alternating Saturdays)
- Full on the job training, which will excel you in your career and make you a brand expert
- Join a dynamic workplace with a great culture, where you considered a valued member of the business
- Temporary 3-6 month contracts with possibility to go perm
- $28.38ph+Super - With potential for overtime
- Supportive Team Leaders
- Take inbound calls to understand customers insurance needs by assisting them with the level of cover they require, up-selling general lines of insurance products
- Be the first point of contact for customers by responding to inquiries via the phone and email
- Provide a personal and ongoing level of exceptional customer service and excellence, ensuring you are in line with the business standard and guidelines
- Update customers records on the database
- Provide information on other products the company can offer, to ensure the customer has the full benefits of utilising their insurance
- Strong Microsoft Office skills as well as a good understanding of Outlook Calendar
- Prior customer service experience
- Excellent verbal and written communication skills
- Previous experience in a target driven environment or a sales role would be a bonus!
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