Customer Service Officer
| Job Title: | Customer Service Officer |
| Contract Type: | Permanent |
| Location: | Sydney |
| Industry: | |
| Salary: | $60,000 Package + discretionary bonus |
| Reference: | 961158 |
| Contact Name: | Vanessa |
| Contact Email: | vanessa@maydayrecruitment.com |
| Job Published: | February 28, 2020 15:34 |
Job Description
These positions are pivotal to the continuous and growing success of an already thriving business - you will be valued, engaged and continue to grow.
What’s in it for you?
- Progress your career long-term with this global insurance brand
- Great work/life balance with a 36.25 hour week
- Work shift patterns between 8am-8pm (and 8am – 1.30pm on alternating Saturdays)
- Undertake 4 weeks of career-defining training, which will excel you in your development and make you a brand expert
- Join a dynamic workplace with a great culture, where you considered a valued member of the business
- Work for a company who care about their customers and the community
- Permanent opportunity
- Great offices full of light with cafe onsite
- 2 minute walk from Parramatta train station
- Great remuneration - $60,000 package + discretionary bonus
- Supportive Team Leaders, who provide regular 1:1's and mentor programs to assist in your career growth
- Take inbound calls to understand customers insurance needs
- Be the first point of contact for customers' phone and email enquiries
- Assist with policy information, updating customer profiles, claims assistance and general updates
- Provide a personal and ongoing level of exceptional customer service and excellence
- Update customers records on the database
- Provide information on other products the company can offer, to ensure the customer has the full benefits of utilising their insurance
- You must have full working rights in Australia to be applicable for these positions
- Prior customer service experience
- Excellent verbal and written communication skills
- Previous experience in a target driven environment or a sales role would be a bonus
- Microsoft Office skills as well as a good understanding of Outlook Calendar
If this sounds like the right opportunity for you, please click the link to apply with your most up to date resume.
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