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Join a Big 4 Professional Services firm as a Customer Service Administrator on a 12-month contract and potentially longer.
This is an excellent opportunity for a switched on and self motivated professional with strong Customer Service within the Banking and Finance industry to get experience within the remediation space.
What's in it for you?
Customer Service Administrator
| Job title : | Customer Service Administrator |
| Contract type : | Temporary |
| Location : | Sydney |
| Sectors : | |
| Salary : | $250 per day plus super |
| Job Reference : | 918070 |
| Contact name : | Aisling |
| Contact email : | aisling@maydayrecruitment.com |
| Job published : | 22 days ago |
This is an excellent opportunity for a switched on and self motivated professional with strong Customer Service within the Banking and Finance industry to get experience within the remediation space.
What's in it for you?
- $250 per day plus super
- 12-month contract role
- Join a reputable Big 4 Professional Services organisation
- Immediate start, can do notice period for the right person
- 20 minutes from Sydney CBD, close to public transport
- Exposure to senior stakeholders, both internal and external
- High volume inbound customer calls
- Outbound calls to customers to introduce the program and obtain customer information
- Main point of contact for customers throughout the process
- Work closely with case handlers to prepare and allocate case files
- Banking and/or Finance industry experience
- Previous experience in a KPI or target driven environment
- Contact centre experience desirable
- Strong verbal and written communication skills