Customer Service Agent

Job Title: Customer Service Agent
Contract Type: Contract
Location: Sydney
Salary: $27.00ph + Super
Start Date: Immediate start
Reference: MR964887
Contact Name: Bianca
Contact Email:
Job Published: March 09, 2020 09:32

Job Description

  • Join a friendly and supportive team that always go that extra mile
  • 4-6 weeks training, great CBD location close to public transport
  • Temp to Perm opportunity to start ASAP , full working rights only

MAYDAY are proud to be recruiting on behalf of a company that truly cares,  I am seeking to find the right candidate to join their inbound team based in their modern and ideally located offices in the CBD. 

What’s in it for you?
  • Work shift patterns between 6.30am - 7pm
  • Immediate start 
  • Undertake 4-6 weeks of career-defining training, which will excel you in your development and make you an expert 
  • Join a dynamic workplace with a great culture, where you considered a valued member of the business
  • Temporary to permanent opportunity 
  • Great location, very close to public transport 
  • Supportive and friendly environment, work with people who are always happy to help.
  • Paying $27.00ph + Super 
What will you be doing in this role?
  • Take inbound calls from customer that are experience issues and dispatch technicians 
  • Taking up to 100 + calls a day 
  • Be the first point of contact for customers' phone and email enquiries
  • Provide a personal and ongoing level of exceptional customer service and excellence
  • Update customers records on the database and in house CRM.
  • Generate reports that will be distributed to Branch Offices 
  • Process payments 
 What experience will you have?
  • You must have full working rights in Australia to be applicable for these positions
  • Prior customer service experience
  • Previous call centre experience is desirable 
  • Excellent verbal and written communication skills
  • Team player, and ability to be flexible 

If this role sounds like the perfect role for you we would love to hear from you, please apply today!!!