Customer Service Coordinator

Job Title: Customer Service Coordinator
Contract Type: Temporary
Location: Sydney
Salary: $30 per hour + super
Reference: 8675511
Contact Name: Aisling
Contact Email:
Job Published: August 09, 2019 16:01

Job Description

  • Liaise with patients, doctors + representatives | Inbound customer service
  • Immediate start | 12 month contract role with option to extend | Macquarie Park
  • Close to public transport | Free parking | Regular social events
Join this hugely successful market leader in the medical industry, in their growing customer service team. This company put excellent customer service to the fore-front, they provide top quality products, and they are looking for their next customer service super-star! 

This Macquarie Park-based role is phone and email based in a lovely, open office environment. It is a 12-month contract, with plenty of opportunity to go permanent within this role

This role will include:
  • Inbound calls to provide product support to patients in an empathetic and engaging manner
  • Respond to email requests and queries
  • Liaise with clinicians, technicians and company representatives
  • Follow up outbound calls and administration tasks
  • Actively making suggestions to management with opportunities for company and systems improvement
What's in it for you?
  • Be part of a team who make a difference and help others
  • Work for a global corporation who love to keep great staff and promote them up the chain
  • Free onsite parking and close to public transport
  • $30 per hour + Super + team incentives
  • Social outings including cinema trips and team lunches
  • 12-month assignment with the option to extend 
Experience required:
  • A background in Customer Service/Administration
  • Excellent communication skills with the ability to build rapport 
  • Ability to show empathy and remain calm under pressure 
  • Tech savvy, ability to pick up new systems quickly
  • A fantastic, can-do attitude and passion for helping others
 If this sounds like you then please apply with your up to date resume now.