Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9tyxlkyxktcmvjcnvpdg1lbnqvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Jobs

Customer Service & Dispute Resolutions

Job Title: Customer Service & Dispute Resolutions
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $60,000 + Super
Reference: 910710
Contact Name: Vanessa
Job Published: October 24, 2019 14:01

Job Description

MAYDAY Recruitment is looking for an experienced phone-based Customer Service candidate who is looking forward to working within a busy and fun role at a forward thinking and ever growing company in North Ryde. 

Whats in it for you:
  • Be a part of a down to earth team who are laid back but get the job done
  • Have a laugh with your colleagues
  • A friendly environment where everyone pitches in
  • Work in bright, modern offices
  • A great coffee machine onsite 
  • Work for one of Australia's biggest, most recognisable brands 
  • Amazing opportunities for development 
  • Be trained and upskilled
  • $60,000 plus Super
  • Monday - Friday, 9am - 5pm
  • North Ryde role close to train station and buses (no parking onsite) 
Tasks include:
  • Inbound calls from customers to deal with a variety of queries
  • Manage a portfolio of existing complaints- follow up and liaise with internal and external stakeholders until the issue is resolved
  • Speak to B2B and B2C customers
  • Outbound calls to take orders from regular existing clients - they are lovely and look forward to your call!
  • Advise on current promotions and offers
  • Data entry and order processing
  • Responding to customer queries via email
  • Fast, accurate work with excellent attention to detail 
  • Problem solving
The Ideal candidate will:
  • Have worked in a phone-based role previously
  • Love to provide top quality customer service
  • Have a true desire to help customers to find resolutions 
  • Enjoy being a part of a great team
If this sounds like a role you'd love, please apply now!

Please note, there is no sponsorship available in this role.

Get similar jobs like these by email

By submitting your details you agree to our T&C's