Customer Service Officer
| Job Title: | Customer Service Officer |
| Contract Type: | Permanent |
| Location: | Sydney |
| Industry: | |
| Salary: | $51,000 + super |
| Reference: | 882745 |
| Contact Name: | Kelly |
| Contact Email: | kelly@maydayrecruitment.com |
| Job Published: | August 09, 2019 14:45 |
Job Description
Working as part of a large team, this role is pivotal to assist customers of the organisation effectively manage their memberships.
What's in it for you?
- Work for a fantastic, well-known Australian brand
- Permanent role
- Progress into other areas of the business as desired
- Be provided with exceptional on the job training
- Perfect CBD location
- Great team culture
- Receive discount on your health insurance
- Supported by an experienced and motivational Leader
- Assisting Members with on-boarding or off-boarding as required
- Deal with payment issues on behalf of customers
- Maintain process within KPI'd targets and time frames
- Efficiently input data into the database, to ensure all information is correct and up to date
- Provide exceptional customer service for members and agents
- Ad-Hoc duties as required
- An passion for health care sector
- High level of data entry accuracy is essential for this role
- Excellent communication skills
- Strong computer skills
- A process driven and can-do attitude
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