Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Permanent
Location: Sydney
Salary: $51,000 + super
Reference: 882745
Contact Name: Kelly
Contact Email:
Job Published: August 09, 2019 14:45

Job Description

MAYDAY are delighted to be recruiting a Customer Service/Data Entry Officer  for a large Australian Health Insurance organisation, in this permanent opportunity. 

Working as part of a large team, this role is pivotal to assist customers of the organisation effectively manage their memberships. 

What's in it for you? 
  • Work for a fantastic, well-known Australian brand
  • Permanent role
  • Progress into other areas of the business as desired
  • Be provided with exceptional on the job training
  • Perfect CBD location
  • Great team culture
  • Receive discount on your health insurance
  • Supported by an experienced and motivational Leader
What will you be doing?
  • Assisting Members with on-boarding or off-boarding as required
  • Deal with payment issues on behalf of customers
  • Maintain process within KPI'd targets and time frames
  • Efficiently input data into the database, to ensure all information is correct and up to date
  • Provide exceptional customer service for members and agents
  • Ad-Hoc duties as required
What experience will you require?
  • An passion for health care sector
  • High level of data entry accuracy is essential for this role
  • Excellent communication skills 
  • Strong computer skills
  • A process driven and can-do attitude
If this looks like a great opportunity for you, please click the button to apply with you most recent resume or if you have any questions call Kelly Masson on 0283775616.

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