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This Macquarie Park-based role is phone and email based in a lovely, open office environment, however due to current COVID-19 restrictions you will be working from home until restrictions are lifted.
This is a 12-month contract, with a view to go permanent
This role will include:
Customer Service Representative
| Job title : | Customer Service Representative |
| Contract type : | Contract |
| Location : | Sydney |
| Sectors : | |
| Salary : | $30 p/h plus Super |
| Job Reference : | 1029209 |
| Contact email : | caitriona@maydayrecruitment.com |
| Job published : | 15 days ago |
- Liaise with patients, doctors + representatives in a Inbound customer service role
- 12 month contract role with possibility of permanent contract
- This role is based in Macquarie Park, however you will be working from home initially.
- The offices are close to public transport and also provides free parking & Regular social events
This Macquarie Park-based role is phone and email based in a lovely, open office environment, however due to current COVID-19 restrictions you will be working from home until restrictions are lifted.
This is a 12-month contract, with a view to go permanent
This role will include:
- Inbound calls to provide product support to patients in an empathetic and engaging manner
- Respond to email requests and queries
- Liaise with clinicians, technicians and company representatives
- Follow up outbound calls and administration tasks
- Actively making suggestions to management with opportunities for company and systems improvement
- Be part of a team who make a difference and help others
- Work for a global corporation who love to keep great staff and promote them up the chain
- Free onsite parking and close to public transport
- $30 per hour + Super + team incentives
- Social outings including cinema trips and team lunches
- 12-month assignment with the possibility of permanent contract
- A background in Customer Service/ Call Centre
- Keen interest in the Medical industry
- Must have the ability to commit to a 12 month contract
- Excellent communication skills with the ability to build rapport
- Ability to show empathy and remain calm under pressure
- All on-boarding and inductions will be done remotely due to current circumstances so you will need to be Tech savvy, ability to pick up new systems quickly
- A fantastic, can-do attitude and passion for helping others