Customer Service Representative
| Job Title: | Customer Service Representative |
| Contract Type: | Permanent |
| Location: | Sydney |
| Industry: | |
| Salary: | $55,000.00 + super |
| Reference: | 941266 |
| Contact Name: | Jessica Considine |
| Contact Email: | jessica@maydayrecruitment.com |
| Job Published: | January 31, 2020 08:00 |
Job Description
What's in it for you:
- A fantastic company culture where people are valued
- Free lunch provided every day
- $55,000 + Super
- Hours: Monday to Friday 8.30am - 4.30pm
- Annual bonus, which could be up to 7% of your base
- An opportunity to further progress your career
- Be part of a growing company who provide a fantastic service
- Great location - North Parramatta, short walk from the station
- Identifying opportunities for new business growth and opportunities for increased customer retention
- Liaising with customers via Phone, Fax and email
- Processing orders, including picking, scanning and invoicing the stock to customers in a timely manner
- Packing and shipping orders to customers as soon as practicably possible after placement of order
- Receiving incoming stock and processing stock as appropriate
- Processing customer returns, including the issuing of credit notes and maintaining an updated database
- Processing and shipping monthly returns to suppliers as needed
- Participating in a monthly stock-take of all stock items to ensure accurate records of stock are in the system
- Liaising with freight companies and organising
- Previous experience working in a customer service or telemarketing role
- Experience in Navison software is preferred
- Customer focused with internal and external stakeholders
- Excellent attention to detail
- Strong verbal and written communications
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