Customer Services Representative
Job Title: | Customer Services Representative |
Contract Type: | Permanent |
Location: | Sydney |
Industry: | |
Salary: | $60,000.00 package |
Reference: | MR944683 |
Contact Name: | Jessica |
Contact Email: | jessica@maydayrecruitment.com |
Job Published: | January 14, 2020 13:01 |
Job Description
What’s in it for you?
- $60,000.00 package
- Monday - Friday: 9.30am - 6.00pm
- 12 month fixed term contract
- Located in Macquarie Park - right beside the station
- Ongoing learning and development opportunities
- Staff discounts
- Monthly company updates with lunch provided
- Positive team and company culture
- Delivering high quality customer service for multiple clients
- Assigning, coordinating and reverting all calls to the relevant parties
- Establishing strong working relationships with clients, contractors and internal staff
- Adhering to KPI's and targets for all service calls
- Identifying process improvement opportunities
- 2 years’ experience in a customer service role, ideally in a call centre environment
- A customer-focused approach to meeting and exceeding client expectations
- Strong problem solving, decision making and analytical abilities
- Excellent verbal and written communication skills
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