MAYDAY are excited to be recruiting for an experienced Customer Services Representative to join a Global FM company on a 12 month fixed term contract to cover parental leave. We are seeking to find the right person to act as the first point of contact for the clients, coordinating the management of reactive building works between clients and contractors.

What’s in it for you?

$60,000.00 package
Monday - Friday: 9.30am - 6.00pm
12 month fixed term contract
Located in Macquarie Park - right beside the station
Ongoing learning and development opportunities
Staff discounts
Monthly company updates with lunch provided
Positive team and company culture

What will you be doing in this role?

Delivering high quality customer service for multiple clients
Assigning, coordinating and reverting all calls to the relevant parties
Establishing strong working relationships with clients, contractors and internal staff
Adhering to KPI's and targets for all service calls
Identifying process improvement opportunities

What experience will you have?

2 years’ experience in a customer service role, ideally in a call centre environment
A customer-focused approach to meeting and exceeding client expectations
Strong problem solving, decision making and analytical abilities
Excellent verbal and written communication skills

If this sounds like the right opportunity for you, please click the link to apply with your most up to date resume.

Job title :	Customer Services Representative
Contract type :	Permanent
Location :	Sydney
Sectors :	Property & FM
Salary :	$60,000.00 package
Job Reference :	MR944683
Contact name :	Jessica
Contact email :	jessica@maydayrecruitment.com
Job published :	8 days ago