Customer Services Representative

Job Title: Customer Services Representative
Contract Type: Permanent
Location: Sydney
Salary: $60,000.00 + super + incentives
Reference: MR1039410
Contact Name: Jessica
Contact Email:
Job Published: November 06, 2020 08:45

Job Description

MAYDAY Recruitment is excited to be searching for an experienced Customer Services Representative to join a fast-growing Dental Technology company based in North Sydney. 

What’s in it for you:
  • $60,000.00 + super + incentives 
  • Monday - Friday: 8.30pm - 5.00pm
  • Two days per week WFH after 6 month probation 
  • Be part of a close knit, growing team
  • Detailed training provided and ongoing support
  • Flexible working arrangements after the initial training period
  • Join a rapidly growing business with opportunities to grow
  • Parking on site and close to public transport
The ideal candidate will have:
  • A background in Customer Service (Orthodontic / Dental industry preferred)
  • An understanding of how an Orthodontic / Dental practice functions is preferred
  • Ability to absorb complex technical / clinical information and convey this to a broad range of customers
  • The ability to build and maintain positive mutual partnerships with internal and external customers
  • Proficiency in the use of Microsoft Word, Excel, PowerPoint and CRM systems
The role will include, but not limited to: 
  • Providing support to customers, Account Executives, and collaborating with the team 
  • Ensuring customer expectations are exceeded at all times
  • Providing ongoing clinical support to practices
  • Maintaining relevant customer information within the CRM system
  • Building and maintaining relationships with internal and external customers 
If this sounds your next role, please click the link to apply. Call Jessica at MAYDAY Recruitment on 0421 353 208 with any questions.