MAYDAY are delighted to be recruiting for multiple temporary Fraud Officers for a company that deliver safe and secure solutions for market-leading businesses around Australia. Initial 4 month contract that may extend.

This is a fantastic opportunity for a range of candidates who fit into any of the following:

1) Exceptional customer service experience - looking to get a taste of a corporate environment, OR

2) Some exposure to financial services or fraud operations, looking for a short term role, OR


What's in it for you:

• Extensive training, and continuous support from great leaders
• Be well rewarded for working the evening / weekend shifts, hours will range from 07:00 to 23:00 (7.5 hour working day) 
• No two days are the same - very varied role
• Be part of a vibrant, social and friendly team 
• $60,000 (inc Super) + Shift Loading and a range of great benefits & incentives!
• Start date of 9th March 

What you will be doing: 

• Identifying fraudulent transactions, and completing investigations in a timely manner 
• Handling inbound and outbound calls
• Using your analytic skills to uncover trends and patterns 
• Adapting to a range of different situations and circumstances to give a great customer experience
• Working a rotating roster - shift patterns fall between the hours of 07.00 and 23.00 over 7 days per week
• 7.5 hours per day / 38 hours per week / Tues to Sat OR Sun to Thurs 

 
What experience you will require?

• A proactive and positive attitude, with a great phone manner
• Ability to analyse data and spot patterns
• Self confident and able to work autonomously 
• Great problem-solving skills & attention to detail 
• Confident when using systems 
• Some experience of fraud operations or financial services is desirable but not essential

Have we described the ideal next step in your career? We're excited to see your application- please apply now!