Fraud Officer x 6

Job Title: Fraud Officer x 6
Contract Type: Temporary
Location: Sydney
Salary: $60,000 inc Super + Shift loading
Start Date: 9th March 2020
Reference: MC954776
Contact Name: Bianca
Contact Email:
Job Published: February 20, 2020 12:01

Job Description

MAYDAY are delighted to be recruiting for multiple temporary Fraud Officers for a company that deliver safe and secure solutions for market-leading businesses around Australia. Initial 4 month contract that may extend.

This is a fantastic opportunity for a range of candidates who fit into any of the following:

1) Exceptional customer service experience - looking to get a taste of a corporate environment, OR

2) Some exposure to financial services or fraud operations, looking for a short term role, OR

What's in it for you:
  • Extensive training, and continuous support from great leaders
  • Be well rewarded for working the evening / weekend shifts, hours will range from 07:00 to 23:00 (7.5 hour working day) 
  • No two days are the same - very varied role
  • Be part of a vibrant, social and friendly team 
  • $60,000 (inc Super) + Shift Loading and a range of great benefits & incentives!
  • Start date of 9th March 
What you will be doing: 
  • Identifying fraudulent transactions, and completing investigations in a timely manner 
  • Handling inbound and outbound calls
  • Using your analytic skills to uncover trends and patterns 
  • Adapting to a range of different situations and circumstances to give a great customer experience
  • Working a rotating roster - shift patterns fall between the hours of 07.00 and 23.00 over 7 days per week
  • 7.5 hours per day / 38 hours per week / Tues to Sat OR Sun to Thurs 
What experience you will require?
  • A proactive and positive attitude, with a great phone manner
  • Ability to analyse data and spot patterns
  • Self confident and able to work autonomously 
  • Great problem-solving skills & attention to detail 
  • Confident when using systems 
  • Some experience of fraud operations or financial services is desirable but not essential

Have we described the ideal next step in your career? We're excited to see your application- please apply now!