Inbound Customer Service

Job Title: Inbound Customer Service
Contract Type: Permanent
Location: Sydney
Reference: mr8143288880
Contact Name: Hannah
Contact Email:
Job Published: January 28, 2020 10:46

Job Description

Our client is looking for a switched on and hardworking candidates to join them in their expanding Customer Support team. The roles will be temporary to start, but they would only be looking at candidates that want to progress in to a permanent role. 
The role overview:
  • Location, is based in stunning corporate offices in North Sydney, and only 1 minute walk from the train station. 
  • Working hours, 38hpw Monday- Friday between 8:00am-8:00pm, with NO demand to stay late or work weekends EVER. The shifts are also rostered evenly and in advance so you know your hours week – week.   
  • Growth, Throughout the role you will have continuess training and development. Working for a global brand you will also have structured progression opportunities. 
  • Team, although you are working for a Global company you will be working with a collaborative team of 10 members, who hold monthly social activities. 
  • Management, you will learn from the best, working for a motivating and supportive Management team
What’s in it for you:
  • Gain experience with a global leader that will really stand out on your CV
  • True progression opportunities
  • Full training provided
  • Enjoy being part of a hardworking supportive team
  • $28.38 per hour + Super
The role:
  • Take Inbound customer service queries
  • Provide exceptional customer experience over the phone and via email
  • Provide accurate and timely information in regards to policies
Experience needed:
  • Ability to work in a team
  • Excellent communication skills
  • Experience working in Banking and finance or insurance preferable
  • Ideally 6-12 month Customer service or call center experience
If this position fits your skills and personality, please apply now.