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The role overview:
Experience needed:
Inbound Customer Service
| Job title : | Inbound Customer Service |
| Contract type : | Permanent |
| Location : | Sydney |
| Sectors : | |
| Salary : | $65,000 - $70,000 |
| Job Reference : | MR1161678 |
| Job published : | 11 months ago |
- Location: Based in stunning corporate offices in Mascot with free onsite parking & gym – close to transport
- Working hours: Monday- Friday rostered hours either 7am -4pm or 11am – 8pm (You will be required to work three weekends every two months with week days off in lieu)
- Training: Full training and onboarding provided
- Team: Great culture working with a friendly and collaborative team
- Gain experience with a global leader in their field
- Temporary to Permanent opportunity
- A friendly and flexible work environment
- Enjoy being part of a hardworking supportive team
- Up to $70,000 depending on experience
- Competitive benefits
- Receive inbound calls from customers
- Provide excellent customer service reassuring and making customers comfortable throughout the process
- Managing email inbox and directing queries accordingly
- Scheduling and organising resolutions for customers
- High volume of data entry lodging customer details
- Chasing queries and following up
Experience needed:
- Customer service experience
- Inbound call experience ideal
- Caring and empathetic approach
- Ability to work in a team
- Excellent communication skills
Job has expired