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A market leading insurance brand are looking for a switched on and hardworking candidates to join them in their expanding Customer Support team.
What’s in it for you:
Inbound Customer Service Officer
| Job title : | Inbound Customer Service Officer |
| Contract type : | Permanent |
| Location : | Sydney |
| Sectors : | |
| Salary : | $60,000 - $65,000 + super |
| Job Reference : | MR1262140 |
| Contact name : | Kelly |
| Job published : | about 2 months ago |
What’s in it for you:
- Work for one of the top insurance brands
- Work from home 2 days per week
- Be fully supported by a fantastic and encouraging Team Leader
- True progression opportunities
- Full training provided
- Enjoy being part of a hardworking supportive team
- $62,000 + super
- Location, is based in stunning corporate offices in North Sydney, and only 1 minute walk from the train station. But includes hybrid working
- Working hours, 38hpw Monday- Friday between 8.00am - 5.30pm
- Growth, Throughout the role you will have continued training and development. Working for a global brand you will also have structured progression opportunities.
- Team, although you are working for a Global company you will be working with a collaborative team of 10 members, who hold monthly social activities.
- Management, you will learn from the best, working for a motivating and supportive Management team
- Take Inbound customer service queries
- Provide exceptional customer experience over the phone and via email
- Provide accurate and timely information in regards to policies
- Collaborate with internal stakeholders to ensure best level of support is provided to customers
- Prior experience within a contact centre environment, highly desired
- Ability to work in a team
- Excellent communication skills
- Experience working in Banking and finance or insurance preferable
- Full working rights within Australia essential