Property Claims Consultant
| Job Title: | Property Claims Consultant |
| Contract Type: | Permanent |
| Location: | Sydney |
| Industry: | |
| Salary: | $75,000 + super |
| Reference: | MR954444 |
| Job Published: | February 11, 2020 09:33 |
Job Description
These roles are imperative as this company continues to grow and develop to remain as a world renowned provider.
What’s in it for you:
- Join an established continuously growing company, that has a genuine desire to build caring and collaborative relationships
- Supportive team culture
- Join one of Australia’s leading insurance companies
- Beautiful Parramatta Location
- $65,000 - $75,000 + super
- Flexible working hours
- Earn up to 10% bonus
- Huge opportunities for career development
- To ensure a smooth and effective customer claims experience
- Assess property claim damage either on-site or desk based
- Build effective working relationships and negotiate where appropriate with policyholders and repairers
- Managing claims to a prompt resolution using appropriate external specialists to achieve settlement outcomes efficiently, effectively and ethically, in the company’s favour
- Receiving all customer calls and enquiries
- Lodging and assessing claims as they come in
- Fielding calls and information to assist as quickly as possible and refer to the next step
- Manage and resolve issues with other parties or customers and if necessary follow dispute resolution process
- 12 months prior experience within property or home & contents or travel claims
- Ability to be proactive and use initiative
- Customer focused – with genuine desire to help people
- Proficient in Microsoft Office suite
- High attention to detail, and excellent time management
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