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MAYDAY are excited to partner with a fantastic and well known insurance brand who utilise innovation and aim to provide an exceptional service.
What's in it for you?
Property Claims Team Leader
What's in it for you?
- Utilise your previous Property Claims experience to help others grow in their careers
- Progression opportunities through the business and wider organisation
- Fantastic Location for when you did want to go to the office
- Permanent opportunity paying around $75,000 - $80,000 + super depending on experience
- Join a business really open to your innovation and have a real impact bringing with you fresh ideas
- Assist in the growth and development of a team of claims consultants
- Manage work-flow and ensure SLA's are hit
- Ensure consultants are maintain KPI standards
- Monthly one on one with consultants
- Report data the Senior Leadership team and implement/regulate any areas for improvement
- Act as point of escalation for any customers/clients
- Coach and mentor consultants on best practice handling of claims
- Previous experience in a people leadership role - could be 2iC
- Prior knowledge and proven experience managing end to end property claims
- Experience in developing staff member to get the best out of their work
- Strong communication skills
- Great attitude and a positive outlook
- Full working rights in Australia
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