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Service Administrator

Job Title: Service Administrator
Contract Type: Temporary
Location: Sydney
Industry:
Start Date: ASAP
Reference: 860896
Contact Name: James Cooke
Contact Email: james@maydayrecruitment.com
Job Published: May 30, 2019 16:15

Job Description


  • Based in Huntingwood with free parking
  • Global Company
  • Great hourly rate $
The purpose of the Service Administrator is to provide a central point of contact, administration and coordination for all service related activities within my clients customer service team.
This is a critical role for my client to ensure that the service function is both effective in meeting customers’ needs and to maximise revenue from this function.

Responsibilities
  • Administrative support for service function.
  • Recording and setting up of all new items on there bespoke system.
  • Being a contact for all service related customer calls.
  • Updating of product serial number database, current status and location for all products
  • Working with excel and updating all product codes.
  • Dealing with overseas delivery and arranging the freight for the products
Experience
  • Good excel knowledge
  • Previous experience in a service centre/customer service role 
  • Strong time management skills
  • Proactive
  • Team orientated 
If you are interested in the position please apply as soon as possible!

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