Paige
Sammy is super responsive and has successfully paired us with a great candidate – it’s been a delight to work together!!
Work for a global company offering great training
Manage inbound customer service queries regarding claims & insurance
MAYDAY is excited to have partnered with one of the world's top Global Insurers who are looking for multiple Customer Service & Claims professionals
In this role, you will play a pivotal part in dealing with high volume inbound enquires, and assisting with insurance claims lodgments. The successful candidate should have Call Centre experience, high attention to detail, and a passion for learning & development.
This fantastic client offers a mature flexible working environment, support within a collaborative team, paid training, and career progression for the right candidate
The role overview:
- Location, Brisbane, CBD. Flexible working, however, must be flexible to work in the office when required.
- Working hours, Monday to Friday- 8.30-5 pm 37.5hrs per week.
- Over time, There may be rare occasions for some Overtime Work (weekdays/weekends), but this will only be by exception. Hours may vary whilst in training (8.30-4.30 pm)
- Pay, $37.93 per hour IOS-weekly pay!
- Training, You will have in-depth structured training which will take place on-site.
- Management, you will learn from the best, working for a motivating and supportive Management team, which people love working for.
- Laptop, Own laptop is required for this opportunity, no MacBooks.
The role:
- Manage inbound customer service queries regarding claims & insurance
- Processing claims lodgements
- Arrange assessments & repairs for damage
- Updating customers on how their claims are progressing
- Managing confidential data professionally
Experience needed:
- Previous phone-based customer service/call centre experience
- Previous claims/insurance experience is highly desirable
- A valid police check would be desirable
- Must be immediately available immediately, due to the nature of this quick process, and must be able to provide 2x work references
- Must have a laptop that you are able to use for work purposes, MacBooks are not compatible
Claims & Customer Service Locations
Brisbane
Sydney
Start your journey with MAYDAY Recruitment
Get in touch with our star team, or submit your updated resume!
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