A long-established, values-driven organisation operating within a highly personal, service-led environment is seeking an Administrative Arranger to join their Erina location.

This role suits someone who thrives in a professional setting where discretion, empathy and organisation are essential. You’ll play a key role in supporting individuals and families through important arrangements, while ensuring all administrative and operational details are managed seamlessly.

The Opportunity

Working as part of a close-knit local team, you’ll combine front-of-house administration with structured planning and coordination responsibilities. You’ll be trusted to guide clients through arrangements, manage documentation and payments, and liaise with internal teams and external service providers to ensure everything runs smoothly.

This is a people-focused role that also requires strong attention to detail, confidence, and the ability to remain calm and composed in sensitive situations.

Key Responsibilities

• Acting as the first point of contact for clients, visitors and incoming enquiries

• Managing administrative tasks including data entry, documentation, records and correspondence

• Supporting clients through arrangements, clearly explaining options, costs and next steps

• Coordinating schedules and liaising with service providers and internal stakeholders

• Processing payments, invoicing and reconciling transactions

• Assisting with day-to-day operational requirements as needed

About You

• Background in administration, customer service or another service-driven environment

• Professional, empathetic communicator with strong interpersonal skills

• Comfortable handling confidential information and sensitive conversations

• Highly organised with strong attention to detail

• Confident using systems and office software

• Full, unrestricted driver’s licence

• Able to discuss services and payments clearly and professionally

Industry experience is not essential — comprehensive training will be provided.

What’s On Offer

• $70,000 + Super

• Full-time, permanent opportunity

• Supportive and stable team environment

• Meaningful, client-centred work

• Long-term career progression within a respected organisation