Working With
MAYDAY
.
Recruitment doesn’t need to feel hard.
At MAYDAY, we aim to take the guesswork and the stress out of building your team. Fast turnarounds, genuine partnership and a team that shows up with intent. Whether you need one great temp tomorrow or a full team next month, we combine expertise, care and transparency to deliver your talent advantage.
The MAYDAY Experience.
There’s a reason why more than 80% of our business is repeat business. We provide recruitment that feels different — because we work differently.
Working with us means you get a partner who listens first, responds fast and stays close to the detail. We blend specialist knowledge with human connection to deliver a recruitment experience that is transparent, proactive and genuinely supportive to your business.
What employers say they value most about working with MAYDAY:
- We get the brief right the first time
- We act fast without cutting corners
- Communication is consistent, honest and proactive
- Candidates arrive prepped, vetted and aligned
- We care about the results long after placement
Meet Jo, Our Head of MAYDAY Experience.
As one of MAYDAY’s co-founders and Head of MAYDAY Experience, Jo is the heartbeat behind the service experience we deliver to every client and candidate.
Together, MAYDAY Co-founders Imogen and Kat, Jo shaped our signature “Care Factor” experience placing emphasis on the moments that matter - from the first phone call to the final placement, and every touchpoint in between.
This dedicated role is our commitment to ensuring our service is not only fast and reliable, but genuinely human. These processes, quality standards and relationship-led practices help us show up consistently for the people who trust us.
What We Do Differently.
Tailored Service & Reporting
We understand every client is unique. That’s why we create client-specific SLAs and dashboards, giving you full visibility across daily, weekly, monthly and quarterly cycles.
A Transparent Framework For Success
Our commitment to service excellence is backed by clear KPIs, helping you track performance and outcomes at every stage.
| KPI | Measure |
|---|---|
| Time to Fill | Temporary roles: candidate(s) submitted within 24–72 hours. Permanent roles: Filled within 14–24 business days from requisition approval. |
| Quality of Hire | 90% of permanent placements successfully complete 6-month probation. |
| Customer Satisfaction Score | Minimum average 95% satisfaction via Recruiter Insider. |
| Candidate Satisfaction Score | Minimum average 95% satisfaction via Recruiter Insider. |
| Compliance Rate | 100% of placed candidates complete required pre-employment checks. |
| Fill Rate | 90% of roles filled where MAYDAY is engaged. |
| Issue Resolution Time | Any service issues acknowledged within 4 hours, resolved in 1–3 business days. |
| Member Engagement & Reporting | Quarterly account reviews report on placements, feedback, spend tracking, and service performance. |
SOS Service: Always On, Always Ready
Sometimes recruitment needs aren’t 9–5. That’s where our SOS service comes in.
- Call us at 6am with an urgent role? We’ll answer immediately.
- Candidate confirmation delivered within 20 minutes.
- On the rare occasion we can’t find the right person, one of our team will step in ourselves - we’ve even helped a client with a CEO’s presentation when no candidate was available for that morning!
This service is most commonly used for reception cover, but we handle outliers too, proving our flexibility and commitment to your business.
Commitment to Service Excellence
We’re proud of our Customer Service Charter, which sets out the standards you can expect from us: professional, transparent, responsive and continuously improving.
- Prompt responses
- Clear, accurate communication
- Professionalism and integrity
- Continuous monitoring and improvement
0
Years
Bringing the Care Factor back into recruitment since 2016.
0
+
Roles Filled
Creating better outcomes for people and businesses.
0
%
Positive Recruiter Insider Score
Rated by 7,000+ candidates and clients.
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+
Businesses trust MAYDAY
From start-ups to ASX-listed companies.
Client Success Stories.
Our Commitment to You.
Speed without compromise:
fast shortlists, high-quality talent.
Transparency at every step:
no surprises, no chasing needed.
A partnership mindset:
we act as an extension of your team.
Experienced specialists:
every division is led by industry experts.
Human-first recruitment:
care, communication and connection drive everything we do.
Specialist Hiring Services for Temporary, Permanent & Project Needs.
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Contract & Temporary Solutions
From short-term coverage to project teams, we scale with your workflow.
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Permanent Recruitment
High-impact hires who grow with your business.
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Volume Recruitment
Large hiring campaigns, tight timelines, multi-role intakes.
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Executive Search
Guide transformation, shape culture and drive long-term organisational success.
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Payroll Services
Seamless contractor payroll with transparent rates, insured coverage and reliable weekly pay.
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Skills & Aptitude Testing
Tailored skills, behavioural and psychometric testing.
What Employers Are Saying.
Frequently Asked Questions.
How fast can MAYDAY provide candidates?
For temp roles, shortlists often land within 24–48 hours. More complex or specialised roles vary based on the brief.
What sectors and industries do we recruit for?
- Financial & Professional Services
- Business Support
- Government & Public Sector
- Insurance
- Contact Centre
- People & Culture
- Finance
- Retail
- Sales & Marketing
- Human Resources
- Technology
- Healthcare
- Supply Chain & Logistics
- Construction, Engineering & Technical
Do you meet all candidates before presenting them?
Yes. Every candidate is interviewed and vetted to ensure suitability to the unique needs of each business.
Do you offer market insights or salary advice?
Yes, this is part of the MAYDAY Experience. We provide salary benchmarking, talent availability insights, monthly newsletters and quarterly market reports.
Can you manage large or multi-role recruitment campaigns?
Absolutely; we run volume projects across customer service, government, insurance, tech and more. We have dedicated volume recruitment teams with experience standing up teams of 50+ and the ability to do this irrespective of the time of year.
How do you ensure quality over speed?
Through structured vetting, behavioural interviews, and specialist consultants who know the roles inside out. Our recruiters are measured not by revenue, but by the accuracy and suitability of the candidates they present. We track and review this monthly to uphold our commitment to a consistently high-quality recruitment process.
What happens after a placement is made?
Our post placement care team remains hands-on and always available. Check-ins, feedback loops and ongoing support for both you and your new hire are standard.
Do you offer payroll for contractors?
Yes, our payroll services cover PAYG and ABN workers with insurances, support, online timesheets and weekly pay.
How much do you charge?
Our fees are determined by a number of factors, please get in touch with us to discuss! info@maydayrecruitment.com
How do you source candidates?
At MAYDAY Recruitment, we combine extensive candidate databases with deep industry networks. We leverage premium job boards like Seek, Indeed, LinkedIn and LinkedIn Professional Search, but what truly sets us apart are our personal and professional connections. These relationships drive referrals and proactive conversations with talent who may not be actively looking, yet respond to our outreach.
I want to
hire
work
grow
connect
Whatever your next step looks like, we’re here to help make it happen.
hire
work
grow
connect
Whatever your next step looks like, we’re here to help make it happen.
I want to
hire
work
grow
connect
Whatever your next step looks like, we’re here to
help make it happen.