Insurance

Recruitment

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Our Insurance Division is MAYDAY’s largest and most established, partnering with more insurers across Australia than any other specialist division. We’ve placed over 2,500 professionals across permanent, temporary and contract roles, helping leading insurers build teams that deliver protection, service and peace of mind.


Led by two of MAYDAY’s Founders and supported by Account Directors and a dedicated team of consultants across Sydney, Brisbane and Melbourne, our insurance specialists bring over 80 years of combined experience, deep industry knowledge and national reach.


Whether you need claims specialists, brokers or business support, we deliver people who understand your business and your customers.

Trusted by Australia’s Leading Businesses.

Our Track Record in Insurance Recruitment.

With a reputation built on long-term partnerships and consistent delivery, MAYDAY is recognised as a preferred supplier to leading insurers and underwriting agencies nationwide.


Our clients rely on us for:

  • Specialist knowledge across claims, broking and underwriting
  • Rapid deployment of temporary and contract staff
  • National reach with local expertise in QLD, NSW and VIC
  • Tailored, compliant and people-first recruitment solutions
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Years of Combined Team Experience

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Insurance Professionals Placed

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Positive Recruiter Insider Score

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Hour Average Shortlist Time

Roles We Recruit.

We connect insurers, brokers and service providers with exceptional talent across every function:

  • Claims & Broking

    • Claims Consultants & Claims Managers
    • Liability & Specialty Claims Specialists
    • Recoveries & Collections Officers
    • Internal & External Loss Adjusters
    • Claims & Broking Support

  • Underwriting & Risk

    • Underwriters & Assistant Underwriters
    • Risk, Credit & Compliance Professionals
    • Portfolio Analysts

  • Customer Service & Operations

    • Customer Service & Call Centre Agents
    • Administrators & Policy Support
    • Operations Coordinators

  • Sales, Broking & Leadership

    • Account Executives & Account Managers
    • Sales & Business Development Consultants
    • Team Leaders & Department Managers

What Employers Are Saying. 

Client Success.

Delivering at Scale for a Major Global Insurer

1,168+

roles filled

8+

year partnership

75%

placement share

48

hour turnaround

1,168+

roles filled

8+

year partnership

75%

placement share

48

hour turnaround

Over years of partnership, MAYDAY has supported one of Australia’s largest insurance companies through recurring surge periods, filling 1,100+ roles with 48-hour turnaround times and capturing up to 75% of campaign placements.

Meet Our Insurance Recruiters. 

Insights From Our Experts.

People at a table in an office, looking at a brainstorming sheet.

Bite-Sized Learning, Big Employee Experience Wins

December 18, 2025
Discover how bite-sized learning and development programs boost engagement, retention and career growth while shaping a better employee experience.
Man shaking hands with a person at a table, smiling. Two other people are in the background, in an office.

Why Claims Handling is Becoming Customer Experience’s Frontline

December 18, 2025
Discover why claims handling is now critical to customer experience. Faster, transparent and empathetic claims build loyalty and trust.
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Onboarding for Rapid Start Cycles: Getting Volume Hires Productive Fast

December 18, 2025
Streamline onboarding for volume recruitment. Learn strategies to get new hires productive fast, engaged, and ready from day one.
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Frequently Asked Questions.

  • How quickly can you fill a role?

    Having a MAYDAY moment? Our SOS service gives you instant access to pre-vetted, job-ready temps who can step in today and keep things moving. Same-day turnaround with admin, support and frontline roles covered.


    For contract roles, we target a 24-48-hour shortlist turnaround, and 5 days for permanent roles.

  • What types of insurance roles do you recruit for?

    From Claims to Underwriting, Broking, Loss Adjusting, Customer Service, Recoveries, Compliance and more - if it keeps an insurance business running, chances are we’ve already placed it.


    We also cover all the corporate support roles that power the industry behind the scenes.

  • Do you cover both temp and perm recruitment?

    Absolutely.


    We work across permanent, temporary and contract roles, so whether you need interim cover or a long-term hire, we’ve got you covered.


  • Where do you recruit?

    We recruit nationally, with offices based in Sydney, Brisbane and Melbourne.


    Whether you’re a local broker or a national insurer, we’ll find the right people, wherever they are.

  • Why choose MAYDAY for insurance recruitment?

    Because this is our heartland.


    Insurance is where MAYDAY began – a large share of our client base sits in this industry, and our team brings more than 80 years of combined experience.


    We know the roles, the challenges and the talent behind every policy.

  • What’s the experience like working with MAYDAY?

    We call it The MAYDAY Experience, and it’s something we take seriously enough to have a dedicated leader for it.


    Our Director of MAYDAY Experience, Joanna Ward (Co-Founder), is responsible for making sure every client and candidate feels genuinely supported from the first conversation through to placement and beyond.


    It’s about care with consistency; whether you’re hiring, job seeking or somewhere in between. We move fast but never cut corners. It’s recruitment with a heartbeat, and a team that has your back when things get busy.

I want to hire a

  Claims Consultant Underwriter Broker Sales Rep

As trusted insurance recruitment specialists, MAYDAY connects insurers with people who protect, support and deliver when it matters most.

  Claims Consultant Underwriter Broker Sales Rep

As trusted insurance recruitment specialists, MAYDAY connects insurers with people who protect, support and deliver when it matters most.

I want to hire a

I want to hire a 
  Claims Consultant Underwriter Broker Sales Rep

As trusted insurance recruitment specialists, MAYDAY connects insurers with people who protect, support and deliver when it matters most.

  Claims Consultant Underwriter Broker Sales Rep

As trusted insurance recruitment specialists, MAYDAY connects insurers with people who protect, support and deliver when it matters most.

I want to hire a