Branch Member Consultant – Part-Time

MAYDAY Recruitment is excited to partner with a well-established and purpose-driven organisation to recruit a Branch Member Consultant for their Adelaide-based branch.

This is a fantastic opportunity for a customer-focused sales professional who enjoys building genuine relationships, working towards KPIs and helping people make informed decisions about their insurance and healthcare needs.

You'll join a small, supportive team where you'll have the opportunity to build long-term relationships with customers and make a genuine difference to their experience.

The Opportunity

This is a permanent part-time position, working 22.5 hours per week, Monday to Wednesday, 8:45am – 5:00pm.

You'll receive comprehensive training to set you up for success:

• 1 week of full-time induction training, with travel and accommodation arranged

• Followed by 3 weeks of training in the branch

• Some flexibility can be considered during the branch training period for the right candidate

• Once fully trained, you'll work a rotating Saturday roster, approximately 1–2 Saturdays per month, 10:00am – 2:00pm, with additional pay for these shifts

This is a role where the organisation is looking for someone who is genuinely interested in building a long-term career.

What You'll Be Doing

• Provide exceptional face-to-face and telephone service to customers

• Have needs-based conversations to understand customers' circumstances and recommend appropriate insurance products

• Work towards individual and team KPIs while maintaining a strong focus on customer outcomes

• Resolve customer enquiries and problems, going above and beyond to deliver a positive experience

• Build strong, trusted relationships with customers and the local community

• Maintain accurate customer information in line with organisational policies and procedures

• Learn and confidently navigate internal systems and processes

• Contribute to a positive and collaborative team environment

What We're Looking For

We're looking for someone who combines strong customer service skills with a genuine sales mindset.

You'll ideally bring:

• Previous experience in sales and customer service, ideally working towards KPIs or targets

• Confidence building rapport and holding meaningful conversations with customers

• An empathetic and customer-focused approach

• Strong communication skills and the ability to understand and respond to individual needs

• Confidence learning and navigating new systems

• A collaborative, adaptable and positive approach

• A genuine interest in building a long-term career

Experience in private health insurance or financial services would be highly regarded, however candidates from retail sales or other customer-focused environments are also encouraged to apply.

What's In It For You?

• $66K + super for a full-time equivalent role, pro rata to approximately $39 per hour for 22.5 hours per week

• Additional hours paid accordingly

• Additional pay for Saturday shifts

• Subsidised private health insurance

• Additional flexible leave days

• Ongoing coaching, development and support

• A close-knit, supportive team environment

• The opportunity to build a long-term career with a highly regarded organisation

Ready for Your Next Opportunity?

If you're a customer-focused sales professional looking for a stable, long-term part-time opportunity where you can make a genuine difference, we'd love to hear from you.

Apply now or contact MAYDAY Recruitment for a confidential discussion.