Location: Forster
Salary: $110k + $15k car allowance + fuel card + bonus
MAYDAY are excited to be assisting a global insurance brand with the recruitment of a Branch Manager / Loss Adjuster to lead their Forster office. This is a key role where you’ll combine hands-on claims work with branch leadership, client service, and business growth. If you’re a strong ECA looking to expand your career, this role offers a fantastic pathway toward Loss Adjusting and branch management responsibilities.
What’s in it for you?
- Join a well-established, global and growing insurance brand.
- Lead and grow a local branch in a collaborative, supportive environment.
- Permanent role with career progression opportunities.
- Competitive salary plus car allowance, fuel card, and bonus.
- Continuous training to develop your technical and leadership skills.
Main Responsibilities:
- Oversee day-to-day operations of the Forster branch, monitoring profitability and service standards.
- Provide both field and office based assessments of property claims
- Manage a portfolio of large and complex property claims from assessment to settlement.
- Investigate damages, liaise with claimants, witnesses, lawyers, accountants, and other stakeholders.
- Set loss reserves, prepare detailed reports, and provide recommendations for litigation when required.
- Control claim costs while maintaining high service standards and meeting KPIs.
- Conduct business development by maintaining and growing client relationships.
- Support, mentor, and guide less experienced adjusters.
- Ensure compliance with insurance regulations and company policies.
About you:
- Experienced Loss Adjuster or ECA ready to step into a leadership role.
- Strong knowledge of insurance practices, terminology, and claims procedures.
- Excellent report writing, verbal, and stakeholder management skills.
- Client-focused, professional, and able to work independently.
- Experience in branch management or business development is a plus.
- Full driver’s license and willingness to work across office and field as needed.
- Loss Adjusting or related professional qualifications preferred; trade qualifications advantageous.
If you’re ready to take your claims career to the next level and lead a branch in Forster, we want to hear from you!
