This is a hands-on coordination role where you will oversee the end-to-end logistics of funeral operations, ensuring all care, transfers, documentation, and staffing arrangements are managed efficiently, accurately, and respectfully across Brisbane, Gold Coast, and wider QLD operations.
The Opportunity
This role is ideal for someone who thrives in an organised, fast-paced operational environments and enjoys being the central point that keeps everything running smoothly behind the scenes. You will play a critical role in ensuring funeral services are delivered with precision, care, and coordination for families across the region.
Key Responsibilities
- Coordinate all funeral logistics including deceased care, transfers, and preparation into care
- Manage end-to-end funeral arrangements including burials, cremations, and service coordination
- Complete all required paperwork and compliance documentation, including cremation authorisations to ensure timely progression of services
- Allocate and roster funeral staff, conductors, and arrangers across services and locations
- Prepare and manage daily operational sheets, transfers, and mortuary/government documentation
- Oversee vehicle allocation and logistics across funeral operations
- Coordinate bookings for funeral services and liaise with internal teams and external stakeholders
- Support arrangers and conductors to ensure seamless delivery of services
About You
- Highly organised with strong logistics, coordination, and administrative capability
- Experience in rostering, scheduling, or operational coordination within a structured environment
- Comfortable managing multiple moving parts including staff allocation, transport logistics, and compliance documentation
- Strong attention to detail with the ability to manage high-volume processes accurately and efficiently
- Calm, methodical, and able to work under time-sensitive operational requirements
- Confident communicating with internal teams including arrangers, conductors, and operational staff
- Experience or exposure within medical, logistics, administrative, or care-based environments highly regarded
- Current driver’s licence required
If this sounds like you and you’re looking for a meaningful role where your organisation and care make a real difference, please get in touch with Mayday to find out more.
