This opportunity sits within a customer-focused team responsible for delivering a consistently high standard of service to clients across NSW and ACT. The role suits someone who enjoys working in a fast-paced office environment and takes pride in providing professional and reliable customer support.
What’s in it for you:
- Immediate start
- Ongoing temporary position within a well-established global organisation
- Work Monday to Friday, 8am – 4:30pm (38 hours per week)
- $37.13 p/h + super
- Mascot location with staff parking on site
- Comprehensive training and ongoing support
- Opportunities for development and progression
- Employer recognised for positive employee experience
Role overview:
- Manage inbound calls and emails, responding to customer enquiries in a timely and professional manner
- Coordinate service requests and assist with enquiries relating to faults or disruptions
- Accurately update and maintain records within an online system
- Complete general administrative tasks as required
The ideal candidate:
- Previous experience in customer service or a call centre environment
- Strong communication skills with a genuine focus on customer care
- Confident using Microsoft Office and online systems
- High attention to detail and a results-focused approach
- Ability to work autonomously when required
