The Role
As a Funeral Conductor / Arranger, you will work closely with families and the local team to arrange and conduct dignified funeral services. You will play a key role in ensuring services run smoothly while providing empathetic, professional support to families during their time of need.
This is a full-time position, working Monday to Friday, 8:30am – 5:00pm, with participation in a 1 in 5 on-call roster.
Key responsibilities include:
- Meeting with families to arrange and coordinate funeral services in line with their wishes
- Conducting and overseeing funeral services with professionalism and respect
- Assisting with Funeral Director duties, including transfers and preparation support
- Providing exceptional customer service to families, clients, and internal stakeholders
- Supporting day-to-day operations at the location
- Working as an all-rounder across the site, assisting with a variety of tasks to support the smooth running of the location
- Ensuring compliance with internal policies, procedures, and quality standards
- Assisting with preparation, coordination, and service delivery as required
- Travelling to the Albury location as needed to support operations
- Contributing to a collaborative and respectful team environment
- Supporting health, safety, and wellbeing standards in the workplace
About You
Essential:- Experience in a service-focused environment or the ability to quickly learn
- Current unrestricted driver’s licence
- Comfortable working in circumstances involving death, grief, and deceased persons
- Strong communication skills with a calm, empathetic approach
- High attention to detail and ability to follow instructions
- Sensitivity and respect for diverse values, beliefs, and cultural practices
- Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role
- Flexible and willing to assist across all tasks within the location
- Exposure to or understanding of the funeral services industry, or willingness to learn
- Background in hospitality, retail, community services, or a similar people-focused industry
Why Apply?
- Meaningful work supporting local communities
- Stable, long-term opportunity within an essential services industry
- Supportive team culture and structured training provided
- Opportunity to develop a unique and rewarding career path
If you are someone who values compassion, professionalism, and service excellence, we’d love to hear from you.
Apply now or reach out to Mayday Recruitment for a confidential discussion.
