As a 24-hour operation, this position offers varied and meaningful work across funeral services, transfers, and day-to-day support functions. This is a casual opportunity with a strong potential for permanent opportunities.
The Role
Working closely with the local team, you will support all aspects of funeral operations including transfers, service delivery, and client support. This is a multi-skilled role where no two days are the same, and you’ll be supported with structured training and buddy programs from day one.
Key responsibilities include:
- Assisting with funeral services and supporting families with professionalism and compassion
- Conducting transfers and collections from hospitals, nursing homes, private residences, coronial environments, and other locations during business hours and after hours
- Attending and completing collections from coronial facilities as required as part of transfer duties
- Supporting viewings and assisting with preparation and handling requirements as needed
- Working alongside senior team members during funeral services and transfers until confident in the role
- Assisting with cleaning and preparation of spaces between services
- Ensuring compliance with workplace procedures, health and safety standards, and quality expectations
- Supporting a collaborative, respectful, and professional team culture
Essential:
- Full unrestricted driver’s licence
- Full availability across weekdays, with flexibility for after-hours work where required
- Comfortable working in circumstances involving death and grief
- Comfortable undertaking transfer work including collections from hospitals, nursing homes, and coronial environments
- Ability to manage the emotional aspects of transfer work, including exposure to sensitive situations and deceased persons
- Strong communication skills with a calm, empathetic, and professional approach
- Physically fit and capable of manual handling requirements
- Reliable, adaptable, and comfortable working within a 24-hour operational environment
- Ability to commit to a minimum of 4–5 days per week
- Previous experience in funeral services, healthcare, aged care, community services, or other people-focused industries
- Experience in customer-facing or emotionally sensitive environments
- Availability for optional weekend after-hours work
- Competitive hourly rate
- Casual opportunity with potential for permanent employment
- Structured onboarding with monthly inductions
- 4 weeks of buddy training across both funeral services and transfers
- Full-time training hours during the first 4 weeks in the office and on the road with experienced team members
- Buddy support with senior FDAs across transfers and funeral services until comfortable working independently
- Opportunity to develop a unique and rewarding career within an essential services industry
- Supportive team environment with established processes and mentoring
- On-site parking available
- Optional overtime opportunities
Apply now or reach out to Mayday Recruitment for a confidential discussion.
