We’re really excited to be partnering with a leading Health Insurance provider who are looking for a detail-focused and customer-driven Claims Officer – Medical to join their friendly and high-performing Claims Operations team.
This is a busy, fast-moving role where you’ll be responsible for accurately assessing and processing a high volume of medical claims, while providing outstanding support to members, providers, and internal teams. You’ll play an important part in making sure claims are handled correctly, efficiently, and in line with fund rules, policies, and service standards.
About the Role
In this role, you’ll take ownership of end-to-end medical claims processing, ensuring every claim is assessed with accuracy and care. You’ll also help resolve more complex or suspended claims, support provider and member enquiries, and work closely with the wider team to keep things running smoothly.
It’s a great opportunity to build strong technical claims knowledge within the healthcare space, while being supported by a collaborative and welcoming team.
What’s in it for you
- Start date: 15 June
- 2–3 month contract with strong chance to extend
- $37/hr + super (weekly pay)
- Hybrid setup once trained: 2 office days (Wed & Thurs), 3 WFH
- Gorgeous Parramatta office near cafés, coffee runs guaranteed
- Strong onboarding + supportive, down-to-earth team
- A great foot in the door with a respected health insurer
- Real exposure to technical claims and healthcare operation
What you’ll be doing
- Own the end-to-end processing of medical claims (from assessment to resolution)
- Work through suspended, rejected, and more complex claims like a pro
- Keep accuracy tight while working at pace in a high-volume environment
- Support providers and members with clear, professional responses
- Liaise with internal teams when clinical or technical input is needed
- Make sure claims are processed within SLA timeframes
- Jump in on overpayments, adjustments, and reconciliations
- Be part of a team that shares knowledge and genuinely backs each other
This role will suit you if you have:
Claims experience (health insurance or similar highly valued)
- Sharp attention to detail — you spot what others miss
- Confidence working in high-volume, fast-paced environments
- Strong communication skills (written + verbal)
- Solid Excel, Outlook, and system navigation skills
- A calm, problem-solving mindset when things get tricky
- A genuinely helpful, team-first attitude
Why this role stands out
It’s not just processing claims, it’s being part of a team that keeps things moving for thousands of members every day. If you want something hands-on, fast-paced, and genuinely valuable experience in healthcare operations, this is a strong next step.
APPLY NOW!
