This is a hands-on systems position within a large People & Culture environment, suited to someone who enjoys solving problems, improving processes and supporting the effective use of workforce management technology across a complex business.
What’s in it for you?
- Initial 6-month fixed-term contract
- Up to $140,000 package
- Sydney CBD location
- Hybrid working - 3 days in the office
- Join an established and supportive People & Culture function
- Work with a widely used workforce management platform
- Varied role combining BAU support with systems improvement
- Opportunity to work with stakeholders across multiple areas of the business
You will take ownership of the day-to-day support and effective use of the UKG / Kronos platform, including:
- Provide hands-on support to users and resolve system-related queries
- Assist with system setup, changes and ongoing administration
- Maintain accurate workforce and organisational data within the platform
- Support the effective use of timekeeping, attendance, rostering and scheduling functionality
- Investigate system issues and work through solutions with relevant stakeholders
- Review existing processes and identify opportunities to improve system functionality and user experience
- Assist with system releases, upgrades and testing activities
- Produce workforce reports and provide meaningful data to support business requirements
- Partner with internal teams to understand system needs and translate these into practical solutions
- Maintain user guides and system documentation and provide support and training where required
- Demonstrated hands-on experience working with UKG / Kronos (2+ years)
- Experience supporting or administering a workforce management or HR system
- Strong knowledge of time & attendance, rostering and scheduling
- Confidence investigating and resolving system issues
- Experience with system changes, releases, upgrades or improvement projects
- Strong attention to detail and confidence working with workforce data
- Exposure to reporting and analytics within UKG / Kronos
- Strong communication and stakeholder management skills
- Ability to confidently communicate technical concepts to everyday system users
