IT Support Specialist

Contract Type:

Temp

Location:

Sydney

Contact Name:

Caroline Soutar

Contact Email:

caroline@maydayrecruitment.com

Contact Phone:

0422 652 808

Date Published:

17-Feb-2026

Mayday Recruitment is looking for a Part-Time IT Support Specialist to join a leading global company in the beauty and lifestyle sector. This role is ideal for someone who thrives in a hands-on support environment, providing both hardware and software assistance to users across Australia and New Zealand.

This is a fantastic opportunity to work with a household-name brand, known for innovation, a strong global presence, and a collaborative working culture.

What’s in it for you?
  • Sydney CBD location with walking distance to Darling Harbour and shopping district
  • Immediate start within the next 1-2 weeks
    Temporary assignment with long-term potential
    Part time opportunity - 20 hours per week (Tuesdays & Thursdays preferred)
  • Flexible part-time schedule
    $35.15 per hour + super
  • Work for a global, highly respected company and work alongside global teams
  • Long-term potential in a stable and supportive environment
  • Excellent opportunity for a student or recent graduate looking for hands on IT experience

Key Responsibilities:
  • Provide first-level IT support, primarily focused on hardware (laptops, mobile phones, networks, printers, AV equipment)
  • Manage onboarding and offboarding processes including equipment setup and reimaging
  • Troubleshoot and resolve ad-hoc technical issues
  • Deliver support services to other ANZ sites remotely
  • Offer high-quality VIP support where needed
  • Configure and install hardware/software systems
  • Plan and manage day-to-day local IT operations
  • Report service levels and performance to the IT leadership team
  • Deliver online and in-person training for new employees

What We're Looking For:
  • Must have full Australian working rights
  • At least 1-2 years' experience in an IT support/helpdesk or similar technical role
  • Tertiary qualification in Computer Science, Information Technology or related field
  • Strong understanding of Windows, macOS, Microsoft 365, AV equipment, and networks
  • Excellent customer service and communication skills
  • Ability to manage third-party vendors when required
  • Positive, proactive attitude and ability to work independently and within a global team

This is a fantastic chance to be part of a business where your work makes a real impact from day one.

 
Apply Now

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