Loss Adjuster

MAYDAY Recruitment are proud to partner with a leading organisation in the insurance sector to recruit an experienced Loss Adjuster . This is a fantastic opportunity to join a high-performing team where you will play a key role in managing claims end-to-end while delivering exceptional customer outcomes.

What’s in it for you?

• Work with a reputable and growing insurance business
• Manage a diverse portfolio of claims across multiple lines
• Strong team culture with a customer-first approach
• Career development and progression opportunities
• Competitive salary package

Key Responsibilities

• Assess claims through on-site visits using company processes, systems and technology
• Manage a portfolio of claims from initial notification through to settlement
• Investigate the cause and extent of loss, ensuring a thorough and efficient approach
• Determine policy coverage in line with terms and conditions
• Deliver high-quality loss adjusting services in line with client expectations
• Provide proactive, clear communication to clients and stakeholders on findings and next steps
• Accurately calculate repair and/or replacement costs and set reserves
• Appoint and collaborate with external professionals, suppliers and service providers
• Ensure all claims are managed in line with SLAs and KPIs
• Adhere to contractual, statutory and General Insurance Code of Practice requirements
• Maintain consistent, timely and accurate communication with all stakeholders

About You

• Previous experience in loss adjusting or property claims, ideally across areas such as Commercial, Liability, Construction & Engineering, Strata and/or complex losses
• Relevant industry qualification (e.g. ANZIIF or equivalent)
• Strong written and verbal communication skills, with the ability to produce detailed reports
• Comfortable using claims management systems and relevant technologies
• Customer-focused mindset with the ability to build strong stakeholder relationships
• Highly organised with strong time management skills
• Self-motivated and able to work autonomously
• Current and valid driver’s licence

Apply Now

If you’re looking to take the next step in your claims career and join a business that values expertise, service, and professionalism, we’d love to hear from you.