These positions are offered on a 4-month fixed-term basis with the possibility of extension or transition to permanent employment.
This is a fantastic opportunity to join a high-performing and supportive environment where you will manage the end-to-end lifecycle of motor claims. You will communicate regularly with clients, brokers, and internal stakeholders, handling all aspects of the claims process from initial contact through assessment, investigation, and settlement.
Join an award-winning company that values inclusion, collaboration, and flexibility, and be part of a team that plays a key role in delivering a smooth and effective claims experience for its customers.
What’s in it for you?
- Start date: Monday 20th April 2026
- 4-month fixed-term contract roles with potential to extend or transition to permanent employment
- Full face-to-face training with experienced team members
- Parramatta location - hybrid working available once fully trained (minimum of 2 days in the office)
- Join a supportive office alongside experienced claims consultants and managers
- Monday – Friday, 8:45am – 5:00pm (36.25 hours/week)
- Salary: $80,000 + super
- Manage your own portfolio of commercial motor claims
- Access full benefits offered to permanent staff
Key Responsibilities:
- Manage end-to-end motor claims from initial contact through assessment, investigation, and settlement
- Provide guidance to brokers and stakeholders, explaining claims processes, documentation requirements, and next steps
- Assist clients and other parties in preparing accurate and complete claim documents
- Facilitate clear and effective communication to expedite the claims process
- Deliver a high standard of customer service and maintain effective relationships with internal and external stakeholders
- Investigate claims to assess validity, including gathering evidence, interviewing involved parties, or collaborating with other professionals
- Negotiate with insurance companies to secure fair settlements, including discussing coverage, policy terms, and amounts
The Ideal Candidate:
- Minimum 2 years’ experience in insurance claims, ideally motor claims
- Solid knowledge of insurance policies, procedures, and regulations
- Ability to manage multiple claims efficiently and accurately
- Strong communication and interpersonal skills
- Full Australian working rights or eligible for Working Holiday visa
