This growing organisation supplies retailers across Australia with a wide range of mobility and independent living products, helping deliver positive outcomes for end users through exceptional service, efficient warehousing, and prompt nationwide delivery.
This is a diverse role that will see you supporting customer service, office administration, and sales activities. Perfect for someone who enjoys variety, takes initiative, and thrives in a small business environment where they can truly make the role their own.
Key Responsibilities
Customer Service
- Process customer orders accurately and efficiently
- Raise purchase orders and liaise with suppliers
- Calculate freight costs and coordinate deliveries
- Follow up on customer orders and provide updates
- Source and order replacement parts as required
- Deliver exceptional service to customers across Australia
- Update website content and product information
- Maintain and update pricing sheets
- General filing and document management
- Order office supplies and support day-to-day office operations
- Assist with process improvements and administrative projects
- Confidently engage with potential customers via phone and email
- Introduce products and services to prospective buyers across a variety of industries
- Build relationships with new and existing customers
- Identify opportunities to increase sales and support business growth
- Previous experience in customer service, administration, sales support, or an office allrounder role
- Strong communication skills with confidence speaking on the phone
- Highly organised with excellent attention to detail
- Proactive and willing to take ownership of tasks
- Comfortable working across multiple priorities and responsibilities
- Positive attitude with a willingness to learn and grow
- Initial 8-week temporary assignment with strong potential for extension
- Opportunity to make the role your own and contribute to business growth
- Supportive and collaborative team environment
- Exposure to customer service, administration, and sales
- Career development opportunities as the business continues to grow
- Sales bonus incentives available
