About the Role
You’ll be part of a small specialist team within a larger advisory function, supporting time and attendance management across store operations.
The role focuses on managing weekly exceptions and system updates, ensuring accurate workforce data and supporting store leaders with day-to-day HR queries.
You’ll also assist with broader advisory support including simple recruitment and benefits-related queries, working in a high-volume, process-driven environment.
Key Responsibilities
- Manage time & attendance exceptions in system (weekly processing)
- Support resolution of workforce scheduling and attendance issues
- Respond to basic HR advisory queries (recruitment, benefits, general support)
- Communicate with store leaders via phone and written channels
- Support high-volume processing during peak operational periods
- Ensure accurate data entry and system updates
- Entry-level opportunity – ideal for someone looking to start a career in HR/shared services
- Strong communication skills – confident on the phone and in writing
- Tech-savvy with ability to quickly learn new systems (Kronos experience highly regarded but not essential)
- Comfortable working in a fast-paced, high-volume environment
- Strong attention to detail and willingness to learn
- Positive, team-focused attitude with a proactive approach
- Fixed term contract (4-month) with possibility to extend
- Training: 2-week full-time onboarding (in office)
- Location: Eight Mile Plains
- Work model:
- 4 days per week in office during training
- Minimum 2 days per week in office thereafter
- Roster: Tuesday – Friday
- $65,000 – $75,000 + Super (pro rata)
Why Apply?
- Join a leading national brand in a supportive shared services environment
- Gain hands-on HR advisory experience
- Strong training and onboarding provided
- Potential for contract extension depending on business needs
