We’re partnering with a leading national retailer to recruit a People Advisor to join their Shared Services team during a busy peak period. This is a fantastic opportunity to gain experience within a high-volume HR environment while supporting one of Australia’s most recognised brands.

About the Role

You’ll join a specialist team within the Shared Services function, providing support to team members across a range of HR-related enquiries. This role is focused on delivering a positive employee experience through the timely resolution of pay-impacting issues, system navigation support, benefits enquiries, and recruitment-related questions.

Key Responsibilities

• Respond to team member enquiries via web-based channels
• Assist with pay-impacting issues and employee administration queries
• Support team members with system navigation and troubleshooting
• Provide information relating to employee benefits and recruitment processes
• Make outbound calls when required to investigate or resolve enquiries
• Maintain accurate records and update internal systems
• Deliver a positive and professional team member experience at every interaction
• Work collaboratively within a high-volume shared services environment

About You

• Strong computer literacy with the ability to quickly learn new systems
• Excellent written and verbal communication skills
• Positive, proactive, and solutions-focused approach
• Strong organisational and time management skills
• Comfortable working in a fast-paced, high-volume environment
• High attention to detail and commitment to accuracy
• Previous customer service, administration, HR, or shared services experience highly regarded
• Willingness to learn and develop new skills, including phone-based support

Role Details

• Temporary Contract (4-month)
• Training: 4-week full-time onboarding (in office)
• Location: Eight Mile Plains
• Work model:
  • Minimum 2 days per week in office
• Rostered Shifts: Monday – Friday between 6:30am – 5:30pm
• Immediate Start!
• $40 PH + Super

Why Apply?

• Join a leading national brand in a supportive shared services environment
• Gain valuable HR and employee relations experience
• Strong training and onboarding provided
• Hybrid working flexibility once training is completed
• Opportunity to develop your HR career within a large national organisation