This is a fantastic opportunity to take ownership of your own portfolio, develop specialist strata expertise, and work alongside experienced claims professionals who genuinely enjoy what they do.
Why You'll Love This Opportunity
- Hit the ground running with an immediate start available
- Permanent full-time opportunity with long-term career progression
- Brisbane CBD location
- Enjoy hybrid flexibility with 1 day WFH once training is complete
- Join a close-knit, supportive claims team where collaboration is genuinely valued
- Develop specialist expertise in the niche and highly sought-after strata insurance sector
- Work alongside experienced leaders who are invested in your growth and career development
- Monday to Friday business hours – no weekends, no shift work
- Manage interesting property and strata claims, including escape of liquid and burst pipe claims, while building your technical knowledge and industry profile
What You'll Be Doing
Reporting directly to the Claims Manager, you'll manage a portfolio of property claims from first notification through to resolution.
Your day to day will include:
- Managing end to end property and strata claims
- Assessing coverage, liability, and claim outcomes
- Liaising with brokers, insureds, assessors, builders, and repairers
- Coordinating repairs and claim investigations
- Negotiating settlements and delivering fair outcomes
- Maintaining accurate claim records and documentation
- Providing exceptional customer service throughout the claims process
What We're Looking For
You'll bring:
- Previous end-to-end Property Claims experience
- Demonstrated experience managing escape of liquid, burst pipe, water damage, or other complex property claims
- Exposure to Strata Claims or Body Corporate Claims highly regarded
- Strong understanding of building, construction, or property-related claims
- Excellent communication and stakeholder management skills
- The ability to manage a busy claims portfolio with confidence
- Experience using claims management systems and Microsoft Excel
- Full Australian working rights (Australian Citizen or Permanent Resident)
If you're ready to bring your property claims expertise to a business where you'll be trusted, supported, and given room to grow, we'd love to hear from you.
Apply now!
