St Leonards, NSW | Full-time, Permanent | $75,000 + Super
About the Role
We are partnering with a well-established and highly regarded accounting practice based in St Leonards to recruit a professional and organised Receptionist / Administration Assistant.
Reporting to the Office Manager, you will be the first point of contact for clients while providing administrative support to a busy team of accountants. You'll play a key role in ensuring the office operates smoothly, delivering exceptional client service and supporting the team across a range of administrative tasks.
This opportunity would suit someone who can confidently manage multiple priorities and takes pride in providing a high level of support to both clients and colleagues.
Key Responsibilities
- Answer incoming calls and respond to client enquiries in a professional and timely manner
- Act as the first point of contact for clients and visitors
- Manage appointments, diaries and calendar bookings
- Draft and prepare client correspondence and letters
- Follow up on emails and outstanding client requests
- Maintain accurate records, documents and spreadsheets
- Provide administrative support to accountants and the wider team
- Assist with document preparation, filing and data entry
- Support the day-to-day operations of a busy accounting practice
- Build and maintain positive relationships with clients and stakeholders
- Previous experience in a Receptionist, Administrator, Office Coordinator or Customer Service role
- Professional and confident communication skills with an excellent phone manner
- Strong organisational skills with the ability to manage multiple tasks and competing priorities
- High attention to detail and strong administrative capabilities
- Ability to remain calm and professional when dealing with challenging situations
- Proactive approach with a strong sense of accountability and ownership
- Proficient in Microsoft Office, including Word, Outlook and Excel
- Comfortable working both independently and as part of a team
- Experience within an accounting practice or professional services environment will be highly regarded
- Full-time, permanent position
- Office-based role (Convenient St Leonards location)
- Monday to Friday, 9:00am – 5:00pm
- Salary: $75,000 + Super
