MAYDAY Recruitment has partnered with a national leader in the telecommunications sector, recognised for its strong team culture and supportive working environment.
We are seeking an experienced Scheduling Officer to commence immediately on a temporary contract through to the end of January. This role sits within a fast-paced, high-volume environment where strong scheduling assistance and customer service skills are essential.
Key Responsibilities
- Scheduling and coordinating work orders
- Responding to customer enquiries and work order requests
- Re-prioritising daily activities to ensure timely completion of work orders
- Managing customer escalations professionally and efficiently
- Responding to incoming chats and escalation inbox enquiries
- Maintaining accurate and up-to-date customer records
- Previous experience in a scheduling, coordination, or customer service role
- Must have proven scheduling assistance experience
- Strong communication skills with a solution-focused approach
- Ability to manage multiple tasks and adapt to changing priorities
- Positive, professional attitude and commitment to the contract period
- Immediate start through to end of March
- Supportive and collaborative team environment
- Hybrid working arrangement with rotating shifts between 7am–7pm
- Opportunity to gain experience with a national organisation
If this sounds like your next opportunity, we’d love to hear from you.
Click Apply Now or contact nicole@maydayrecruitment.com for further information.
Diversity & Inclusion
At MAYDAY Recruitment, we celebrate diversity and proudly represent inclusive employers.
We welcome applications from people of all backgrounds, experiences, and identities — including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people with disability, mature-age workers, and members of the LGBTQIA+ community.
We are committed to ensuring every candidate feels valued, respected, and supported to reach their full potential.
