Senior Claims Adjuster - Financial Lines

Contract Type:

Permanent

Location:

Sydney

Contact Name:

Niamh Keane

Contact Email:

Niamh@maydayrecruitment.com

Contact Phone:

0481 614 533

Date Published:

12-May-2026

MAYDAY Recruitment is seeking an experienced Senior Claims Adjuster – Financial Lines to join a highly respected global insurer within their APAC claims team.

This is an exciting opportunity for a technically strong Financial Lines claims professional to manage a complex portfolio of Professional Indemnity claims, while also gaining exposure across D&O, Financial Institutions and Transaction Liability matters within a collaborative and market-leading environment.

You’ll play a key role in driving claims strategy, managing complex and litigated matters, and partnering closely with underwriting, brokers and regional stakeholders to deliver high-quality commercial outcomes across the APAC region.

What’s in it for you?
  • Join a globally recognised specialist insurer
  • Work across complex and high-profile Financial Lines claims
  • Exposure to APAC regional claims, including Singapore
  • Collaborative, high-performing and technically strong team
  • Market-facing role with broker and stakeholder engagement
  • Opportunity to influence claims strategy and governance
  • Strong focus on professional development and technical growth
  • Hybrid working environment
Main responsibilities include:
  • Manage a portfolio of Financial Lines claims end-to-end, with a primary focus on Professional Indemnity claims
  • Handle complex, litigated and high-value matters across PI, D&O, Financial Institutions and Transaction Liability
  • Develop and execute claims strategies, including liability assessment, reserving and resolution pathways
  • Ensure accurate and timely reserving aligned with internal governance and reporting requirements
  • Provide technical guidance and support on complex claims matters across the APAC region
  • Act as a referral point for technically complex claims and coverage matters
  • Manage Delegated Claims Authorities (DCAs), TPAs and external legal/service providers
  • Conduct claims reviews and audits to ensure compliance, governance and service excellence
  • Partner closely with underwriting teams to provide insights on claims trends, policy wording and emerging risks
  • Build and maintain strong relationships with brokers, insureds and legal representatives
  • Support continuous improvement initiatives across claims operations and governance
The ideal candidate:
  • Significant experience managing Financial Lines claims, with strong expertise in Professional Indemnity
  • Exposure across D&O, Financial Institutions and/or Transaction Liability claims highly regarded
  • Strong technical claims capability across complex and litigated matters
  • Experience managing or overseeing DCAs, TPAs and external service providers
  • Strong understanding of Financial Lines policy wordings and coverage interpretation
  • Knowledge of the Australian regulatory and claims environment
  • Ability to operate as a senior technical specialist and trusted stakeholder advisor
  • Strong communication, negotiation and relationship management skills
  • Commercially minded with the ability to balance customer outcomes and financial discipline
  • Experience within a Lloyd’s or delegated authority environment highly regarded

If this sounds like the ideal next step in your Financial Lines claims career, apply today.

Any questions, please reach out to niamh@Maydayrecruitment.com

Apply Now

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