MAYDAY Recruitment is proud to partner with one of Australia’s most respected names in the insurance industry to recruit Strata Claims Consultants for their growing team in Melbourne, Victoria.
This exciting opportunity offers the flexibility to work remotely anywhere in Victoria, with access to a Melbourne office for collaboration and team connection.
Benefits
- $85,000 + super
- 12M FTC contract with genuine potential for extension or permanency
- While the role is based in Melbourne , 2 days in office/3 WFH
- Monday to Friday, 8:30am – 5:00pm schedule
The Opportunity
Join a fast-paced, supportive environment where you’ll take ownership of end-to-end strata claims, from lodgement through to resolution. You’ll be the main point of contact for policyholders, brokers, repairers, and internal teams, ensuring each claim is handled efficiently, empathetically, and in line with company standards.
If you’re passionate about customer service and thrive in a dynamic claims environment, this could be your next great step.
About the Company
This award-winning insurance leader is known for its commitment to inclusion, collaboration, and flexibility. They pride themselves on providing high-quality claims experiences that genuinely support their customers.
With strong underwriting capability and deep expertise in strata insurance, the company ensures a seamless and trusted working relationship with its supporting broker network. Backed by a major global insurer, this organisation is uniquely positioned to deliver market-leading, specialist strata insurance solutions for bodies corporate across Australia.
You’ll be joining a team that values professionalism, teamwork, and integrity, where every contribution helps maintain the company’s reputation as a trusted and customer-focused insurance provider
Skills & Experience
- Proven experience managing end-to-end strata claims
- Strong understanding of insurance policy wording, building terminology, and repair processes
- High attention to detail with excellent organisational and time-management skills
- Ability to work autonomously and manage multiple priorities
- Strong written and verbal communication skills with a customer-first mindset
- Full Australian working rights
