Lead with purpose. Build community. Make a meaningful impact.

MAYDAY Recruitment is proud to partner with Australia's largest funeral service provider to recruit a Sales Team Leader to lead and grow a high-performing, community-focused team based in Cabramatta.

This is a unique opportunity for a relationship-driven leader who is passionate about people, community engagement, and coaching others to success. You will play a key role in strengthening the organisation's presence within the Vietnamese community across Sydney while leading a team of experienced sales consultants and support staff.

The Role

As the Sales Team Leader, you will lead a multicultural team while driving sales performance, developing referral networks, and building trusted relationships throughout the Vietnamese community. This role is highly visible and combines people leadership with community engagement, business development, and coaching.

Key Responsibilities

• Lead, coach and develop a multicultural team of Sales Consultants and an Administrator.
• Drive team performance through coaching, pipeline management and sales development.
• Build and maintain strong relationships with temples, community groups and local referral partners.
• Represent the organisation at community events, cultural celebrations, seminars and cemetery tours.
• Work collaboratively with Funeral Directors, Marketing and Events teams to strengthen community engagement and referral opportunities.
• Support families by providing personalised memorial and burial solutions that respect cultural traditions and individual wishes.
• Foster strong community connections while continuing to grow the organisation's presence across Sydney.

About You

You are a passionate leader who enjoys developing people, building meaningful relationships and being actively involved in your community. You are comfortable leading from the front and thrive in a role where no two days are the same.

To be successful, you will bring:

• Previous leadership experience within sales, retail, hospitality, community services or another customer-focused environment.
• Fluent Vietnamese language skills (spoken and written) are essential.
• Mandarin and/or Cantonese language skills will be highly regarded.
• Strong communication skills with the ability to build trusted relationships across the Vietnamese community.
• Experience developing and maintaining local business or community partnerships.
• Confidence selling products and services with professionalism and empathy.
• Strong technology skills, including sales systems, email and Microsoft Office.
• A current unrestricted driver's licence.
• The ability to work within the funeral industry, supporting grieving families with compassion, professionalism and respect.

What's in it for You?

• Join Australia's largest and most respected funeral service provider.
• Lead a passionate, community-focused team in a meaningful leadership role.
• Build lasting relationships within the Vietnamese community and make a genuine difference.
• Work in a collaborative environment with opportunities to coach, mentor and develop your team.
• Enjoy a varied role combining leadership, community engagement, business development and cultural events.
• Be part of an organisation committed to honouring culture, tradition and supporting families through life's most important moments.