December 17, 2025

Leading MAYDAY Healthcare With Heart & Purpose

When you speak to Siobhan, one thing becomes clear almost instantly - healthcare isn’t just an industry to her, it’s personal.


As Managing Director of MAYDAY Healthcare, she leads our healthcare recruitment division with a mix of deep sector expertise, genuine empathy and a drive to make hiring easier for hospitals, clinics and community organisations nationwide. Below, Siobhan shares the moments that shaped her career, the realities of staffing in healthcare and why she believes the future of the industry depends on strong partnerships and people-first recruitment.


1.) Siobhan, what led you into healthcare recruitment and to lead MAYDAY Healthcare?


Growing up in a family of nurses, I saw firsthand the compassion, pressure and resilience that define healthcare. It wasn’t just a job to them… it was a calling. That shaped me more than I realised. When I stepped into recruitment, I naturally gravitated toward healthcare because it felt meaningful. Every placement has a ripple effect. You’re not just filling a shift, you’re contributing to patient care.


2.) What does “recruitment with care” mean in the healthcare world?


It means understanding the weight of what we do. When a hospital needs a nurse for an ICU shift tonight, that’s not a “nice to have”; that’s critical. So care, to me, is speed and accuracy. It’s being responsive, transparent and available. It’s respecting clinicians and the pressure they’re under. It’s treating every client and every healthcare professional as a human first.


3.) You work across temp, perm, executive and international recruitment. What’s the biggest lesson from leading such complex hiring?


That everything moves fast and everything matters. Compliance, communication, shift coverage, onboarding, safety… it all has to be seamless. You can’t cut corners. You need processes that protect patients, support staff and give clients confidence. But the biggest lesson? You have to stay calm. When a team leader calls in crisis mode, our job is to be the steady hand.


4.) What’s the most rewarding part of building MAYDAY Healthcare?


Seeing the difference we make in organisations and in people’s lives. When a candidate tells you their placement helped them regain confidence, or when a client says “you saved us this week”, that’s everything. I also love seeing our team grow. They care deeply, and that shows in the relationships we build.


5.) What keeps you motivated about the future of the industry?


Healthcare is evolving quickly: workforce shortages, talent mobility, new models of care. It’s challenging, but there’s so much opportunity to innovate. I’m motivated by helping clients rethink attraction strategies, supporting workforce sustainability, and championing clinicians who deserve better experiences in recruitment. I want MAYDAY Healthcare to be part of the solution.


6.) What advice would you give someone considering a healthcare recruitment career?


Be curious, be compassionate and be willing to move fast. Healthcare recruitment isn’t for the faint-hearted, but if you love solving problems and helping people, it’s incredibly fulfilling. And surround yourself with great mentors. The right leadership can change your trajectory (I’ve been lucky in that!).

Want to learn more about MAYDAY Healthcare?


Connect with Siobhan for a chat or head to the MAYDAY Healthcare website to explore roles or partner with us.

Woman with blonde hair, wearing a tan blazer, arms crossed, smiling, against a gray background.

Siobhan Filen, Managing Director

Siobhan@maydayhealthcare.com.au

0415 115 300

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