Meet Thierra: From Resourcer to Principal Consultant

1. Thierra, take us back - what was your first role at MAYDAY, and what was it like starting out?

I joined MAYDAY completely fresh to the recruitment industry. My experience up to that point was working in face-to-face Sales & Marketing, where I hired and trained sales consultants. I came on board as a Resourcer supporting a couple of the Recruitment Consultants. It was equal parts exciting and nerve-wracking - you never forget your first phone call!

The team was incredibly supportive and showed me the ropes. Now, I don’t even blink before picking up the phone!

2. What attracted you to MAYDAY in the first place?

I had just moved to Melbourne and was referred to MAYDAY by a friend who was temping through them. He said they were lovely and helped him find work quickly - and he was right.

From the very first call, they were friendly, engaging and genuinely interested in my story. As I learned more about the business, the culture and collaboration really stood out. MAYDAY’s value around bringing the Care Factor isn’t just a slogan. I felt it from day one and I still feel it every day I walk into work.

3. You’ve gone from Resourcing Specialist to Principal Consultant in just 3.5 years - what’s helped you progress so quickly?

A big part of my progression has been the mentorship and guidance I’ve had from my managers and the wider team. MAYDAY truly thrives on collaboration, no matter how busy people are, someone is always willing to jump in, share advice or help workshop a challenge.

I also stayed curious, asked a lot of questions and took the time to really understand my area of recruitment. I’ve always been proactive about seeking feedback and learning from everyone around me - candidates, clients and colleagues.

4. What’s been key to getting here?

That support was invaluable when I was starting out, but it’s just as important as I’ve developed. Having leaders who not only help you identify areas to improve but also genuinely champion your development makes a huge difference. They celebrate your wins, push you outside your comfort zone, and help you build confidence.

5. Any standout moments along the way?

Being a Finalist twice for Best Candidate Experience through Recruiter Insider is one of my proudest achievements so far — and consistently maintaining strong feedback scores.

I pride myself on connecting with candidates, making them feel at ease and supporting them through what can be a stressful process. Seeing that reflected in their feedback — especially amidst strong competition across agencies — really motivates me to keep delivering that level of care.

6. What skills or habits do you think made the difference in your career growth?

Staying proactive. Recruitment has busy waves and quieter moments, and a proactive mindset helps you remain consistent through both. It keeps you moving forward and in control in an environment that’s always shifting.

7. How does MAYDAY make career progression and opportunities visible?

Transparency. MAYDAY is very clear about what progression looks like, and the goals are tangible. You know exactly what you need to work towards, and those clear milestones make it easy to stay motivated and focused.

8. What’s the most rewarding part of your current role?

For me, it’s the impact. Helping someone navigate their job search, supporting them through the process and seeing them land a role that genuinely suits them never gets old. Knowing I played a part in that is incredibly rewarding.

And the team. Sharing those wins with a group of people who genuinely celebrate each other makes it even better.

9. What advice would you give someone considering a role at MAYDAY?

Dive straight in! MAYDAY truly offers the whole package when it comes to building your career - a team that genuinely cares, a collaborative culture and values that are actually lived every day, not just talked about.

You’ll be supported by leaders who mentor naturally, not just in title. And while we take our work seriously, we definitely don’t take ourselves too seriously — we have a lot of fun along the way.